HOW DOES THE SORTING PROCESS WORK? Each piece of clothing that goes onto the sales floor is handled an average of 5 times.
1) INITIAL SORT - within 24 hours of drop off. Items are inspected and those that are not in excellent condition and brands we do not accept, or that we have in high volume are donated or recycled (poor condition) 2) PRICING - every item is checked again for QUALITY, CONDITION, BRAND & DATE, then priced accordingly. Items that do not pass our quality standards are donated. 3) HANGING - each item is hung for steaming, buttons and zippers are done up 4) STEAMING - EVERY piece is inspected again and steamed. The steaming process shows stains, dirt, holes & SMELLS that may have been missed. Items that do not pass our quality standards are donated. 5) TAGGING - Items are then tagged and hung on the sales floor *Our goal is to have each drop on the floor within 2 weeks, however this is very dependant upon drop volume & is a core reason why we have a maximum drop volume per person/per day.
WHAT DOES SEASONAL MEAN? Although we live in Alberta and often need to have jeans and hoodies in our closets year round, we do have Guidelines for "SEASONAL" wear. These lists are not exhaustive and we do reserve the right to make decisions on specific pieces at any time. Watch our social media, home page of the website, and e-newsletters for what we are currently accepting and upcoming changes.
SPRING/SUMMER (start accepting March-ish): Shorts, Tanks, Tank/Sun Dresses, Light Sweaters/Hoodies, Rain Jackets/Pants, Shells and Light Jackets, Sandals, Open-toe Dress Shoes, Rain boots, Crocs, Sun hats, Soccer/Baseball cleats FALL (start accepting July-ish): Long Sleeve Tops, Fleece Pants/Joggers, Heavy/Lined/Fleece Hoodies, Knit Sweaters, All Season Jackets/Coats, Outwear Vests, Dress Boots, Bogs Boots, Light Toques WINTER(start accepting September-ish): Lined pants (jeans, leggings etc), Base Layer/Thermal Wear, Snow Gear - Jackets, Ski Pants, Winter Boots, Lined/knit Toques, Mitts and Gloves, Ice Skates YEAR ROUND: T shirts, Jeans/Pants, Leggings (unlined), Dance/Athletic wear (Ivivva, Bodysuits, shoes), Swim Suits/Rash guards
Specialty Items: HALLOWEEN: We Do Not have a dress-up area in the store year round. We accept Halloween Sepetmber-ish - mid October. Watch Social media and our e-newsletters for news on when to bring in. Items that come in at the end of the season will be marked down late October if they have not sold. DANCE COSTUMES: We do carry a small selection of dance costumes. We select these on a case by case basis, based on style, and current stock, as these items are not in high demand FORMAL WEAR: We have a designated formal wear section in the store and accept formal wear year round, with the exception of Christmas formal wear being accepting from September-mid December. CHRISTMAS: We accept Christmas wear - PJs, Sweater, Tops, Dresses - September-ish - early December. Watch Social media and our e-newsletters for news on when to bring in. Items that come in at the end of the season will be marked down mid-late December if they have not sold.