HOW DOES THE SORTING PROCESS WORK? Each piece of clothing that goes onto the sales floor is handled an average of 5 times. 1) INITIAL SORT - within 24 hours of drop off. Items are inspected and those that are not in excellent condition and brands we do not accept, or that we have in high volume are donated or recycled (poor condition) 2) PRICING- every item is checked again for QUALITY, CONDITION, BRAND & DATE, then priced accordingly. Items that do not pass our quality standards are donated. 3) HANGING - each item is hung for steaming, buttons and zippers are done up 4) STEAMING - EVERY piece is inspected again and steamed. The steaming process shows stains, dirt, holes & SMELLS that may have been missed. Items that do not pass our quality standards are donated. 5) TAGGING - Items are then tagged and hung on the sales floor *Our goal is to have each drop on the floor within 2 weeks, however this is very dependant upon drop volume & is a core reason why we have a maximum drop volume per person/per day.